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More than a school

Family Helpline

The Family Helpline has been created to support families and the people around them. You can now call 0121 788 4327 for advice, information, strategies & support on things like:

  • Parenting support
  • Family conflict particularly because of difficulties managing children’s behaviours
  • Parents/carers needing support if they are struggling to get their child/ren into school and getting in trouble because of this
  • Parents/carers struggling to manage their child’s health, developmental or social needs (including mental health)

The team can offer:

  • Signposting to services and what’s on offer at the Family Hubs
  • Referral to a Family Support Worker
  • Advice and Support on the wider Early Help offer & how this works

** This is not a safeguarding or social work service, so if you are worried about a child being unsafe – please call the MASH on 0121 788 4300.